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NQF 2

A learner is able to demonstrate a basic operational knowledge of one or more areas or fields of study, in addition to the fundamental areas of study.

NQF2 Qualifications

Qualification: 23833: NC: Business Administration Services

Option 1: Single unit standards material set

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23833 NC: Business Administration Services (SSETA) Note: Single unit standards 2 130
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 7547 Operate a personal computer system 2 6
Core 7566 Operate personal computer peripherals 2 3
Core 7568 Demonstrate knowledge of and produce word processing documents using basic functions 2 3
Core 7571 Demonstrate the ability to use electronic mail software to send and receive messages 2 3
Core 8104 Operate and take care of equipment in an office environment 2 2
Core 8420 Operate in a team 2 4
Core 8618 Organise oneself in the workplace 2 3
Core 11235 Maintain effective working relationships with other members of staff 3 1
Core 14338 Attend to customer enquiries in an office setting 2 2
Core 14339 Identify and maintain the types of records required in own industry and understand why it is necessary to create evidence and maintain confidentiality 2 5
Core 14340 Maintain an existing information system in a business environment 2 4
Core 14341 Keep informed about current affairs related to one`s own industry 2 4
Core 14342 Manage time and work processes within a business environment 2 4
Core 14343 Investigate the structure of an organisation as a workplace 2 8
Core 14344 Demonstrate an understanding of a selected business environment 2 10
Core 14346 Process numerical and text data in a business environment 2 2
Core 14348 Process incoming and outgoing telephone calls 2 3
Core 14349 Receive and execute instructions 2 2
Core 14353 Conduct basic financial transactions 2 3
Core 14359 Behave in a professional manner in a business environment 2 5
Core 110064 Contribute to the health, safety and security of the workplace 2 4
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 8962 Maintain and adapt oral communication 2 5
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Fundamental 8965 Respond to literary texts 2 5
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 12444 Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts 2 3
Select an additional minimum of 13 credits from the list below
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Elective 14347 Receive, distribute and dispatch mail in an office environment 2 2
Elective 14352 Manage a diary for self and others 2 4
Elective 14355 Order and distribute office supplies 2 2
Elective 120308 Apply knowledge of self in order to make a personal decision 2 3
Elective 244608 Demonstrate ability to lead a team or group 2 3

Qualification: 23833: NC: Business Administration Services

Option 2: Integrated programmes material set

23833 NC: Business Administration Services (SSETA) Note: Single unit standards 2 130
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Understand the business environment  
Core 14344 Demonstrate an understanding of a selected business environment 2 10
Core 14343 Investigate the structure of an organisation as a workplace 2 8
Learning Programme 2: Manage time and self  
Elective 120308 Apply knowledge of self in order to make a personal decision 2 3
Core 8618 Organise oneself in the workplace 2 3
Core 14342 Manage time and work processes within a business environment 2 4
Elective 14352 Manage a diary for self and others 2 4
Learning Programme 3: Behave in a professional manner  
Core 14359 Behave in a professional manner in a business environment 2 5
Core 11235 Maintain effective working relationships with other members of staff 3 1
Core 8420 Operate in a team 2 4
Learning Programme 4: Deal with customers  
Core 14348 Process incoming and outgoing telephone calls 2 3
Core 14338 Attend to customer enquiries in an office setting 2 2
Elective 14347 Receive, distribute and dispatch mail in an office environment 2 2
Learning Programme 5: Deal with information  
Core 14339 Identify and maintain the types of records required in own industry and understand why it is necessary to create evidence and maintain confidentiality 2 5
Core 14340 Maintain an existing information system in a business environment 2 4
Core 14346 Process numerical and text data in a business environment 2 2
Core 14353 Conduct basic financial transactions 2 3
Learning Programme 6: Deal with computer systems  
Core 7547 Operate a personal computer system 2 6
Core 7566 Operate personal computer peripherals 2 3
Core 7571 Demonstrate the ability to use electronic mail software to send and receive messages 2 3
Core 7568 Demonstrate knowledge of and produce word processing documents using basic functions 2 3
Learning Programme 7: Deal with administrative tasks  
Core 14349 Receive and execute instructions 2 2
Core 8104 Operate and take care of equipment in an office environment 2 2
Elective 14355 Order and distribute office supplies 2 2
Core 110064 Contribute to the health, safety and security of the workplace 2 4
Learning Programme 8: Understand current affairs and HIV  
Core 14341 Keep informed about current affairs related to one`s own industry 2 4
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Learning Programme 9: Fundamental communication  
Fundamental 8962 Maintain and adapt oral communication 2 5
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Fundamental 8965 Respond to literary texts 2 5
Learning Programme 10: Fundamental mathematics  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 12444 Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Note: The above learning programmes are available for sale as individual learning programmes

Qualification: 48783: NC: Financial Services

Option 1: Integrated programmes material set

48783 National Certificate: Financial Services (INSETA Integrated learning programmes 2 138

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The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Personal effectiveness  
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Core 11813 Apply knowledge of self in order to make a life decision 2 3
Core 114936 Participate effectively in a team or group 2 2
Elective 114952 Apply problem-solving techniques to make a decision or solve a problem in a real life context 3 2
Learning Programme 2: Communication and Maths fundamentals  
Fundamental 8962 Maintain and adapt oral communication 2 4
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Learning Programme 3: Financial services workplace  
Core 114953 Investigate the nature of the financial services market in South Africa 2 5
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Core 114955 Indicate the sub-sectors of the Financial Services industry and the role of insurance and investment in the industry 2 5
Core 114954 Explain the structure of the insurance and investment sub-sector in South Africa 2 5
Core 114962 Investigate the structure of a financial services workplace 2 3
Core 114969 Keep informed about current affairs related to a business sector or industry 2 10
Elective 114985 Indicate how different needs lead to the development of different Financial Service products 3 4
Learning Programme 4: Financial legislation  
Core 113918 Explain the implications of the Financial Advisors and Intermediaries Services` Act, (FAIS) for employees in financial services organisations 2 2
Core 113904 Explain how money laundering legislation impacts on monetary transactions in South Africa 2 2
Learning Programme 5: Health and safety  
Core 114957 Contribute to the health, safety and security of a financial services workplace 2 2
Core 114961 Explain HIV/AIDS and the effects on the insurance industry and workplace, and indicate own role in creating a caring work environment 2 5
Core 114966 Explain the types of compulsory statutory insurance in South Africa 3 2
Learning Programme 6: Financial literacy  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 10718 Use a personal budget to manage own money 2 3
Elective 10712 Manage personal expenditure 3 3
Fundamental 10715 Investigate credit in own circumstances 2 3
Fundamental 10717 Examine the applications of the Basic Conditions of Employment Act and its effect on earnings in own contract 2 2
Elective 114960 Investigate the need to provide financially for own retirement 3 3
Fundamental 10716 Examine the costs and benefits of using banking institutions for the managing of personal finances 2 3
Learning Programme 7: Professional behaviour and customer service  
Core 114974 Apply the basic skills of customer service 2 2
Core 114959 Behave in a professional manner in a business environment 2 4
Elective 9303 Communicate verbally with clients in a financial environment 3 3
Core 113924 Apply basic business ethics in a work environment 2 2
Learning Programme 8: Workplace skills for financial services  
Core 114973 Identify the types of records required in the financial services industry and indicate why it is necessary to create evidence 2 2
Core 114971 Maintain an existing information system in a financial services environment 2 2
Core 14342 Manage time and work processes within a business environment 2 4
Core 115772 Use time management techniques to manage time in a financial services environment 2 2
Elective 114958 Market an assistance policy 2 3
Note: The above learning programmes are available for sale as individual learning programmes

The materials are created in Integrated learning programme material sets. Each learning material set consists of the following Inseta specifically required documents:

  • Programme Curriculum, Strategy and Alignment document
  • Learner Guide
  • Learner Workbook
  • Learner Portfolio of Evidence Guide
  • Facilitator Guide with Memorandum and specific organisational facilitator documents
  • Assessor Assessment Guide with Memorandum
  • Assessor Feedback Document
  • Learner Summative Assessment and a second Supplementary Assessment
  • Summative Assessment – Invigilator Declaration
  • Learner Review of the Assessment Process
  • Moderation Plan, Guide and Report
  • Assessor and Moderator Review of the Assessment

Optional extra: PowerPoint slides can be created at an additional cost

Qualification: 49280: NC: Wholesale and Retail Distribution

Option 1: Single Unit Standards material set for a qualification or learnership

49280 National Certificate: Wholesale and Retail Distribution Note: Single unit standards for a qualification or learnership 2 120
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 114891 Count stock for a stock-take 2 5
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Core 117898 Move, pack and maintain stock in a distribution centre/warehouse 2 12
Core 117899 Pick stock in a distribution centre/warehouse 2 12
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 8962 Maintain and adapt oral communication 2 5
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Select an additional minimum of 45 credits from the list below
Elective 13883 Apply out-bound Contact Centre Operations within a commercial environment 3 8
Elective 14342 Manage time and work processes within a business environment 2 4
Elective 14359 Behave in a professional manner in a business environment 2 5
Elective 114889 Record transactions 2 8
Elective 114890 Perform office functions in a wholesale and retail outlet 2 4
Elective 114893 Pack customer purchases at point of sales 2 3
Elective 114894 Process payment at a Point of Sales (POS) 2 10
Elective 114900 Sell products to customers in a Wholesale and Retail outlet 3 12
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 114911 Resolve customer queries / complaints 3 8
Elective 114912 Maintain a safe and secure wholesale and retail environment 2 10
Elective 117887 Complete basic business calculations 2 5
Elective 117891 Despatch stock from a distribution centre 3 12
Elective 117892 Maintain a safe and secure environment in a distribution centre 2 12
Elective 117897 Maintain stock balances in a distribution centre 3 8
Elective 117900 Plan self development 2 10
Elective 117901 Receive stock in a DC/Warehouse 3 15
Elective 258175 Break bulk, pack and label stock 2 8

Qualification: 49280: NC: Wholesale and Retail Distribution

Option 2: Integrated learning programme material set for a qualification or learnership

49280 National Certificate: Wholesale and Retail Distribution Integrated learning programmes for a qualification or learnership 2 125 (120)
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Occupational Learning  
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Learning Programme 2: Core Concepts and Safety  
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Elective 117892 Maintain a safe and secure environment in a distribution centre 2 12
Learning Programme 3: Fundamental Communication  
Fundamental 8962 Maintain and adapt oral communication 2 5
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Learning Programme 4: Mathematical Literacy  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Learning Programme 5: Financial Aspects  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Elective 117887 Complete basic business calculations 2 5
Learning Programme 6: Pick and pack stock  
Core 117898 Move, pack and maintain stock in a distribution centre/warehouse 2 12
Core 117899 Pick stock in a distribution centre/warehouse 2 12
Learning Programme 7: Receive and Despatch Stock  
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 117891 Despatch stock from a distribution centre 3 15
Elective 117901 Receive stock in a DC/Warehouse 3 12
Learning Programme 8: Count Stock  
Core 114891 Count stock for a stock-take 2 5
Note: The above learning programmes are available for sale as individual learning programmes

Qualification: 49648: NC: New Venture Creation (SMME)

Option 1: Single unit standards material set

49648 National Certificate: New Venture Creation (SSETA) Note: Single unit standards 2 138
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 113924 Apply basic business ethics in a work environment 2 2
Core 114959 Behave in a professional manner in a business environment 2 4
Core 114974 Apply the basic skills of customer service 2 2
Core 119666 Determine financial requirements of a new venture 2 8
Core 119667 Identify the composition of a selected new venture's industry/sector and its procurement systems 2 8
Core 119668 Manage business operations 2 8
Core 119669 Match new venture opportunity to market needs 2 6
Core 119670 Produce a business plan for a new venture 2 8
Core 119672 Manage marketing and selling processes of a new venture 2 7
Core 119673 Identify and demonstrate entrepreneurial ideas and opportunities 2 7
Core 119674 Manage finances for a new venture 2 10
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 8962 Maintain and adapt oral communication 2 5
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Select an additional minimum of 32 credits from the list below
Elective 9964 Apply health and safety to a work area 2 3
Elective 13912 Apply knowledge of self and team in order to develop a plan to enhance team performance 3 5
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Elective 13929 Co-ordinate meetings, minor events and travel arrangements 3 3
Elective 13930 Monitor and control the receiving and satisfaction of visitors 3 4
Elective 13932 Prepare and process documents for financial and banking processes 3 5
Elective 13933 Plan, monitor and control an information system in a business environment 3 3
Elective 13934 Plan and prepare meeting communications 3 4
Elective 14340 Maintain an existing information system in a business environment 2 4
Elective 14341 Keep informed about current affairs related to one`s own industry 2 4
Elective 14343 Investigate the structure of an organisation as a workplace 2 8
Elective 14346 Process numerical and text data in a business environment 2 2
Elective 119671 Administer contracts for a selected new venture 3 10
Elective 119712 Tender for business or work in a selected new venture 3 8
Elective 119713 Apply basic HR principles in a new venture 3 4

Qualification: 49648: NC: New Venture Creation (SMME)

Option 2: Integrated programmes material set 2

49648 National Certificate: New Venture Creation (SSETA) Integrated learning programmes Electives: 13912, 13915; 13930; 13932; 14341, 119712, 119713 2 138
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Occupational Learning  
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Fundamental 8962 Maintain and adapt oral communication 2 5
Learning Programme 2: Entrepreneurship  
Core 119673 Identify and demonstrate entrepreneurial ideas and opportunities 2 7
Learning Programme 3: Numeracy Skills  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Learning Programme 4: Business Writing  
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Learning Programme 5: New Venture Financial and Industry Aspects  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Core 119667 Identify the composition of a selected new venture's industry/sector and its procurement systems 2 8
Elective 14341 Keep informed about current affairs related to one`s own industry 2 4
Learning Programme 6: Produce a Business Plan  
Core 119666 Determine financial requirements of a new venture 2 8
Core 119669 Match new venture opportunity to market needs 2 6
Core 119670 Produce a business plan for a new venture 2 8
Learning Programme 7: Manage Marketing and Sales  
Core 119672 Manage marketing and selling processes of a new venture 2 7
Elective 119712 Tender for business or work in a selected new venture 3 8
Learning Programme 8: Manage Customer Service  
Core 114974 Apply the basic skills of customer service 2 2
Core 114959 Behave in a professional manner in a business environment 2 4
Elective 13930 Monitor and control the receiving and satisfaction of visitors 3 4
Learning Programme 9: Manage Finances  
Core 119674 Manage finances for a new venture 2 10
Elective 13932 Prepare and process documents for financial and banking processes 3 5
Learning Programme 10: Manage Operations  
Core 119668 Manage business operations 2 8
Core 113924 Apply basic business ethics in a work environment 2 2
Learning Programme 11: Manage People  
Elective 119713 Apply basic HR principles in a new venture 3 4
Elective 13912 Apply knowledge of self and team in order to develop a plan to enhance team performance 3 5
Learning Programme 12: Deal with HIV/AIDS  
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Note: The above learning programmes are available for sale as individual learning programmes

Qualification: 49648: NC: New Venture Creation (SMME)

Option 3: Integrated programmes material set 3

49648 National Certificate: New Venture Creation (SSETA) Integrated learning programmes Set 3 with Electives: 9964; 13915; 13929; 14341, 119712, 119671, 119713 2 138
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Occupational Learning  
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Fundamental 8962 Maintain and adapt oral communication 2 5
Learning Programme 2: Entrepreneurship  
Core 119673 Identify and demonstrate entrepreneurial ideas and opportunities 2 7
Learning Programme 3: Numeracy Skills  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Learning Programme 4: Business Writing  
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Learning Programme 5: New Venture Financial and Industry Aspects  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Core 119667 Identify the composition of a selected new venture's industry/sector and its procurement systems 2 8
Elective 14341 Keep informed about current affairs related to one`s own industry 2 4
Learning Programme 6: Produce a Business Plan  
Core 119666 Determine financial requirements of a new venture 2 8
Core 119669 Match new venture opportunity to market needs 2 6
Core 119670 Produce a business plan for a new venture 2 8
Learning Programme 7: Manage Marketing and Sales  
Core 119672 Manage marketing and selling processes of a new venture 2 7
Elective 119712 Tender for business or work in a selected new venture 3 8
Learning Programme 8: Apply Ethics and Customer Service  
Core 114974 Apply the basic skills of customer service 2 2
Core 114959 Behave in a professional manner in a business environment 2 4
Core 113924 Apply basic business ethics in a work environment 2 2
Learning Programme 9: Manage Finances and Contracts  
Core 119674 Manage finances for a new venture 2 10
Elective 119671 Administer contracts for a selected new venture 3 10
Learning Programme 10: Manage Operations and OHS  
Core 119668 Manage business operations 2 8
Elective 9964 Apply health and safety to a work area 2 3
Learning Programme 11: Manage People and Meeting Processes  
Elective 119713 Apply basic HR principles in a new venture 3 4
Elective 13929 Co-ordinate meetings, minor events and travel arrangements 3 3
Learning Programme 12: Deal with HIV/AIDS  
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Note: The above learning programmes are available for sale as individual learning programmes

Qualification: 49648: NC: New Venture Creation (SMME)

Option 4: Integrated programmes material set 4

49648 National Certificate: New Venture Creation (SSETA) Integrated learning programmes Set 4 with Electives: 13912; 13915; 13929; 13934; 14343, 114976; 119712 2 138
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Occupational Learning  
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Fundamental 8962 Maintain and adapt oral communication 2 5
Learning Programme 2: Entrepreneurship  
Core 119673 Identify and demonstrate entrepreneurial ideas and opportunities 2 7
Learning Programme 3: Numeracy Skills  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Learning Programme 4: Business Writing  
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Learning Programme 5: New Venture Financial and Industry Aspects  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Core 119667 Identify the composition of a selected new venture's industry/sector and its procurement systems 2 8
Elective 14343 Investigate the structure of an organisation as a workplace 2 8
Learning Programme 6: Produce a Business Plan  
Core 119666 Determine financial requirements of a new venture 2 8
Core 119669 Match new venture opportunity to market needs 2 6
Core 119670 Produce a business plan for a new venture 2 8
Learning Programme 7: Manage Marketing and Sales  
Core 119672 Manage marketing and selling processes of a new venture 2 7
Elective 119712 Tender for business or work in a selected new venture 3 8
Learning Programme 8: Apply Customer Service and Ethics  
Core 114974 Apply the basic skills of customer service 2 2
Core 114959 Behave in a professional manner in a business environment 2 4
Core 113924 Apply basic business ethics in a work environment 2 2
Learning Programme 9: Manage Finances and Team Performance  
Core 119674 Manage finances for a new venture 2 10
Elective 13912 Apply knowledge of self and team in order to develop a plan to enhance team performance 3 5
Learning Programme 10: Manage Operations and Equipment  
Core 119668 Manage business operations 2 8
Elective 114976 Operate and take care of equipment in an office environment 2 2
Learning Programme 11: Manage Meetings  
Elective 13929 Co-ordinate meetings, minor events and travel arrangements 3 3
Elective 13934 Plan and prepare meeting communications (replacement) 3 4
Learning Programme 12: Deal with HIV/AIDS  
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Note: The above learning programmes are available for sale as individual learning programmes

Qualification: 49648: NC: New Venture Creation (SMME)

Option 5: Integrated programmes material set 5

49648 National Certificate: New Venture Creation (SSETA) Integrated learning programmes Set 5 with Electives: 9964; 13932; 13934; 119671; 119712; 119713 2 138
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Occupational Learning  
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Fundamental 8962 Maintain and adapt oral communication 2 5
Learning Programme 2: Entrepreneurship  
Core 119673 Identify and demonstrate entrepreneurial ideas and opportunities 2 7
Learning Programme 3: Numeracy Skills  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Learning Programme 4: Business Writing  
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Learning Programme 5: New Venture Financial and Industry Aspects  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Core 119667 Identify the composition of a selected new venture's industry/sector and its procurement systems 2 8
Learning Programme 6: Produce a Business Plan  
Core 119666 Determine financial requirements of a new venture 2 8
Core 119669 Match new venture opportunity to market needs 2 6
Core 119670 Produce a business plan for a new venture 2 8
Learning Programme 7: Manage Marketing and Sales  
Core 119672 Manage marketing and selling processes of a new venture 2 7
Elective 119712 Tender for business or work in a selected new venture 3 8
Learning Programme 8: Apply Customer Service and Ethics  
Core 114974 Apply the basic skills of customer service 2 2
Core 114959 Behave in a professional manner in a business environment 2 4
Core 113924 Apply basic business ethics in a work environment 2 2
Learning Programme 9: Manage Finances  
Core 119674 Manage finances for a new venture 2 10
Elective 13932 Prepare and process documents for financial and banking processes 3 5
Learning Programme 10: Manage Operations and Contracts  
Core 119668 Manage business operations 2 8
Elective 119671 Administer contracts for a selected new venture 3 10
Learning Programme 11: Manage HR, Safety and Meetings  
Elective 119713 Apply basic HR principles in a new venture 3 4
Elective 9964 Apply health and safety to a work area 2 3
Elective 13934 Plan and prepare meeting communications 3 4
Note: The above learning programmes are available for sale as individual learning programmes

Qualification: 49648: NC: New Venture Creation (SMME)

Option 6: Integrated programmes material set 6

49648 National Certificate: New Venture Creation (SSETA) Integrated learning programmes Set 6 with Electives: 13915; 13929; 13930; 13932; 119671, 119712 2 138
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Occupational Learning  
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Fundamental 8962 Maintain and adapt oral communication 2 5
Learning Programme 2: Entrepreneurship  
Core 119673 Identify and demonstrate entrepreneurial ideas and opportunities 2 7
Learning Programme 3: Numeracy Skills  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Learning Programme 4: Business Writing  
Fundamental 8963 Access and use information from texts 2 5
Fundamental 8964 Write for a defined context 2 5
Learning Programme 5: New Venture Financial and Industry Aspects  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Core 119667 Identify the composition of a selected new venture's industry/sector and its procurement systems 2 8
Elective 14343 Investigate the structure of an organisation as a workplace 2 8
Learning Programme 6: Produce a Business Plan  
Core 119666 Determine financial requirements of a new venture 2 8
Core 119669 Match new venture opportunity to market needs 2 6
Core 119670 Produce a business plan for a new venture 2 8
Learning Programme 7: Manage Marketing and Sales  
Core 119672 Manage marketing and selling processes of a new venture 2 7
Elective 119712 Tender for business or work in a selected new venture 3 8
Learning Programme 8: Manage Customer Service  
Core 114974 Apply the basic skills of customer service 2 2
Core 114959 Behave in a professional manner in a business environment 2 4
Core 13930 Monitor and control the receiving and satisfaction of visitors 3 4
Learning Programme 9: Manage Finances  
Core 119674 Manage finances for a new venture 2 10
Elective 13932 Prepare and process documents for financial and banking processes 3 5
Learning Programme 10: Manage Operations  
Core 119668 Manage business operations 2 8
Core 113924 Apply basic business ethics in a work environment 2 2
Learning Programme 11: Manage Meetings and Contracts  
Elective 13929 Co-ordinate meetings, minor events and travel arrangements 3 3
Elective 119671 Administer contracts for a selected new venture 3 10
Learning Programme 12: Deal with HIV/AIDS  
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Note: The above learning programmes are available for sale as individual learning programmes

Additional and Separate Integrated Learning Programmes

Type ID Unit Standard Title NQF Credits
General LP: HIV Counsellor in the Workplace
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Core 114959 Behave in a professional manner in a business environment 2 4
Core 113924 Apply basic business ethics in a work environment 2 2

Qualification: 58206: NC: Wholesale and Retail Operations

Specialisation: Chain Store Operations

Option 1: Single unit standards for a Learnership

58206 National Certificate: Wholesale and Retail Operations Specialisation: Chain store operations Note: Single unit standards for a learnership 2 131
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Core 114903 Interact with customers 2 8
Core 117887 Complete basic business calculations 2 5
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Compulsory Elective 114889 Record transactions 2 8
Compulsory Elective 114891 Count stock for a stock-take 2 5
Compulsory Elective 114894 Process payment at a Point of Sales (POS) 2 10
Compulsory Elective 114906 Mark merchandise and maintain displays 2 10
Compulsory Elective 114912 Maintain a safe and secure wholesale and retail environment 2 10
Select an additional minimum of 29 credits from the list below for a learnership
Elective 10349 Input data received onto appropriate computer packages within a Contact Centre 2 12
Elective 10353 Meet performance standards within a Contact Centre 2 6
Elective 10354 Contribute to a diverse working environment in a Contact Centre 2 8
Elective 13883 Apply out-bound Contact Centre Operations within a commercial environment 3 8
Elective 13932 Prepare and process documents for financial and banking processes 3 5
Elective 14342 Manage time and work processes within a business environment 2 4
Elective 14359 Behave in a professional manner in a business environment 2 5
Elective 114890 Perform office functions in a wholesale and retail outlet 2 4
Elective 114892 Dispatch stock (in a retail / wholesale outlet) 3 10
Elective 114893 Pack customer purchases at point of sales 2 3
Elective 114896 Receive stock (in a retail / wholesale outlet) 3 12
Elective 114900 Sell products to customers in a Wholesale and Retail outlet 3 12
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 114911 Resolve customer queries / complaints 3 8
Elective 117900 Plan self development 2 10
Elective 119666 Determine financial requirements of a new venture 2 8
Elective 119674 Manage finances for a new venture 2 10
Elective 243672 Maintain the stockroom 3 10
Elective 243673 Identify the role of the fast moving consumer goods merchandiser in the wholesale and retail industry 2 8
Elective 243676 Source and collect products for resale 2 12
Elective 243679 Recommend orders for clients in a fast moving consumer goods environment 3 8
Elective 243680 Take orders from customers 3 12
Elective 243681 Uplift stock for return 3 5

Qualification: 58206: NC: Wholesale and Retail Operations

Option 2: Integrated programmes material set for a Learnership

58206 National Certificate: Wholesale and Retail Operations Specialisation: Chain store operations Integrated learning programmes for a learnership 2 145 (minimum 131)
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Occupational Learning  
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Learning Programme 2: W&R Concepts  
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Compulsory Elective 114912 Maintain a safe and secure wholesale and retail environment 2 10
Learning Programme 3: Workplace Communication  
Fundamental 119463 Access and use information from texts 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Learning Programme 4: Mathematical Literacy  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Learning Programme 5: Financial Aspects  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Core 117887 Complete basic business calculations 2 5
Learning Programme 6: Customer Service  
Core 114903 Interact with customers 2 8
Elective 14359 Behave in a professional manner in a business environment 2 5
Learning Programme 7: Point of Sale  
Compulsory Elective 114894 Process payment at a Point of Sales (POS) 2 10
Compulsory Elective 114889 Record transactions 2 8
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Learning Programme 8: Merchandise and Maintain Stock  
Compulsory Elective 114906 Mark merchandise and maintain displays 2 10
Elective 243672 Maintain the stockroom 3 10
Learning Programme 9: Receive and Dispatch Stock  
Elective 114896 Receive stock (in a retail / wholesale outlet) 3 12
Elective 114892 Dispatch stock (in a retail / wholesale outlet) 3 10
Learning Programme 10: Count Stock  
Compulsory Elective 114891 Count stock for a stock-take 2 5
Note: The above learning programmes are available for sale as individual learning programmes

Qualification: 58206: NC: Wholesale and Retail Operations

Specialisation: Wholesale Operations

Option 3: Single unit standards material set for a Learnership

58206 National Certificate: Wholesale and Retail Operations Specialisation: Wholesale operations Note: Single unit standards for a learnership 2 130
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Core 114903 Interact with customers 2 8
Core 117887 Complete basic business calculations 2 5
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Compulsory Elective 114891 Count stock for a stock-take 2 5
Compulsory Elective 114912 Maintain a safe and secure wholesale and retail environment 2 10
Compulsory Elective 117899 Pick stock in a distribution centre / warehouse 2 12
Compulsory Elective 243680 Take orders from customers 3 12
Compulsory Elective 243712 Address customer queries in a wholesale environment 3 10
Select an additional minimum of 22 credits from the list below for a learnership
Elective 10349 Input data received onto appropriate computer packages within a Contact Centre 2 12
Elective 10353 Meet performance standards within a Contact Centre 2 6
Elective 10354 Contribute to a diverse working environment in a Contact Centre 2 8
Elective 13883 Apply out-bound Contact Centre Operations 3 8
Elective 13932 Prepare and process documents for financial and banking processes 3 5
Elective 14342 Manage time and work processes within a business environment 2 4
Elective 14359 Behave in a professional manner in a business environment 2 5
Elective 114889 Record transactions 2 8
Elective 114890 Perform office functions in a wholesale and retail outlet 2 4
Elective 114892 Dispatch stock (in a retail / wholesale outlet) 3 10
Elective 114893 Pack customer purchases at point of sales 2 3
Elective 114894 Process payment at a Point of Sales (POS) 2 10
Elective 114896 Receive stock (in a retail / wholesale outlet) 3 12
Elective 114900 Sell products to customers in a Wholesale and Retail outlet 3 12
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 114906 Mark merchandise and maintain displays 2 10
Elective 114911 Resolve customer queries / complaints 3 8
Elective 117900 Plan self development 2 10
Elective 119666 Determine financial requirements of a new venture 2 8
Elective 119674 Manage finances for a new venture 2 10
Elective 243672 Maintain the stockroom 3 10
Elective 243673 Identify the role of the fast moving consumer goods merchandiser in the wholesale and retail industry 2 8
Elective 243676 Source and collect products for resale 2 12
Elective 243679 Recommend orders for clients in a fast moving consumer goods environment 3 8
Elective 243681 Uplift stock for return 3 5

Qualification: 58206: NC: Wholesale and Retail Operations

Option 4: Integrated programmes material set for a Learnership

58206 National Certificate: Wholesale and Retail Operations Specialisation: Wholesale operations Integrated learning programmes for a learnership 2 136 (minimum 130)
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Occupational Learning  
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Learning Programme 2: WR Concepts and Safety  
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Compulsory Elective 114912 Maintain a safe and secure wholesale and retail environment 2 10
Learning Programme 3: Workplace Communication  
Fundamental 119463 Access and use information from texts 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Learning Programme 4: Mathematical Literacy  
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Learning Programme 5: Financial Aspects  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Core 117887 Complete basic business calculations 2 5
Learning Programme 6: Count Stock for Stocktake  
Compulsory Elective 114891 Count stock for a stock-take 2 5
Learning Programme 7: Customer Service  
Core 114903 Interact with customers 2 8
Learning Programme 8: Deal with Orders and Queries  
Compulsory Elective 243680 Take orders from customers 3 12
Compulsory Elective 243712 Address customer queries in a wholesale environment 3 10
Learning Programme 9: Point of Sale  
Elective 114894 Process payment at a Point of Sales (POS) 2 10
Elective 114889 Record transactions 2 8
Learning Programme 10: Pick Stock  
Compulsory Elective 117899 Pick stock in a distribution centre / warehouse 2 12
Learning Programme 11: Sell Products  
Elective 114900 Sell products to customers in a Wholesale and Retail outlet 3 12

Qualification: 58206: NC: Wholesale and Retail Operations

Specialisation: SME Operations

Option 5: Single unit standards material set for a Learnership

58206 National Certificate: Wholesale and Retail Operations Specialisation: SME operations Note: Single unit standards for a learnership 2 146
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Core 114903 Interact with customers 2 8
Core 117887 Complete basic business calculations 2 5
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problem 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Compulsory Elective 114891 Count stock for a stock-take 2 5
Compulsory Elective 114894 Process payment at a Point of Sales (POS) 2 10
Compulsory Elective 114906 Mark merchandise and maintain displays 2 10
Compulsory Elective 119674 Manage finances for a new venture 2 10
Compulsory Elective 243676 Source and collect products for resale 2 12
Select an additional minimum of 40 credits from the list below for a learnership
Elective 10349 Input data received onto appropriate computer packages within a Contact Centre 2 12
Elective 10353 Meet performance standards within a Contact Centre 2 6
Elective 10354 Contribute to a diverse working environment in a Contact Centre 2 8
Elective 13883 Apply out-bound Contact Centre Operations within a commercial environment 3 8
Elective 13932 Prepare and process documents for financial and banking processes 3 5
Elective 14342 Manage time and work processes within a business environment 2 4
Elective 14359 Behave in a professional manner in a business environment 2 5
Elective 114889 Record transactions 2 8
Elective 114890 Perform office functions in a wholesale and retail outlet 2 4
Elective 114892 Dispatch stock (in a retail / wholesale outlet) 3 10
Elective 114893 Pack customer purchases at point of sales 2 3
Elective 114896 Receive stock (in a retail / wholesale outlet) 3 12
Elective 114900 Sell products to customers in a Wholesale and Retail outlet 3 12
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 114911 Resolve customer queries / complaints 3 8
Elective 114912 Maintain a safe and secure wholesale and retail environment 2 10
Elective 117900 Plan self development 2 10
Elective 119666 Determine financial requirements of a new venture 2 8
Elective 243672 Maintain the stockroom 3 10
Elective 243673 Identify the role of the fast moving consumer goods merchandiser in the wholesale and retail industry 2 8
Elective 243679 Recommend orders for clients in a fast moving consumer goods environment 3 8
Elective 243680 Take orders from customers 3 12
Elective 243681 Uplift stock for return 3 5

Qualification: 58206: NC: Wholesale and Retail Operations

Option 6: Integrated programmes material set for a Learnership

58206 National Certificate: Wholesale and Retail Operations Specialisation: SME operations Integrated learning programmes for a learnership 2 146
The integrated learning material sets are presented as learning programmes:

Please contact GTM for the layout that is currently in development progress

Qualification: 58206: NC: Wholesale and Retail Operations

Specialisation: Merchandising Operations

Option 7: Single unit standards material set for a Learnership

58206 National Certificate: Wholesale and Retail Operations Specialisation: Merchandising operations Note: Single unit standards for a learnership 2 125
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Core 114903 Interact with customers 2 8
Core 117887 Complete basic business calculations 2 5
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problem 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Compulsory Elective 114891 Count stock for a stock-take 2 5
Compulsory Elective 114906 Mark merchandise and maintain displays 2 10
Compulsory Elective 243673 Identify the role of the fast moving consumer goods merchandiser in the wholesale and retail industry 2 8
Compulsory Elective 243679 Recommend orders for clients in a fast moving consumer goods environment 3 8
Compulsory Elective 243681 Uplift stock for return 3 5
Select an additional minimum of 30 credits from the list below for a learnership
Elective 10349 Input data received onto appropriate computer packages within a Contact Centre 2 12
Elective 10353 Meet performance standards within a Contact Centre 2 6
Elective 10354 Contribute to a diverse working environment in a Contact Centre 2 8
Elective 13883 Apply out-bound Contact Centre Operations within a commercial environment 3 8
Elective 13932 Prepare and process documents for financial and banking processes 3 5
Elective 14342 Manage time and work processes within a business environment 2 4
Elective 14359 Behave in a professional manner in a business environment 2 5
Elective 114889 Record transactions 2 8
Elective 114890 Perform office functions in a wholesale and retail outlet 2 4
Elective 114892 Dispatch stock (in a retail / wholesale outlet) 3 10
Elective 114893 Pack customer purchases at point of sales 2 3
Elective 114894 Process payment at a Point of Sales (POS) 2 10
Elective 114896 Receive stock (in a retail / wholesale outlet) 3 12
Elective 114900 Sell products to customers in a Wholesale and Retail outlet 3 12
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 114911 Resolve customer queries / complaints 3 8
Elective 114912 Maintain a safe and secure wholesale and retail environment 2 10
Elective 117900 Plan self development 2 10
Elective 119666 Determine financial requirements of a new venture 2 8
Elective 119674 Manage finances for a new venture 2 10
Elective 243672 Maintain the stockroom 3 10
Elective 243676 Source and collect products for resale 2 12
Elective 243680 Take orders from customers 3 12

Qualification: 58206: NC: Wholesale and Retail Operations

Option 8: Integrated programmes material set for a Learnership

58206 National Certificate: Wholesale and Retail Operations Specialisation: Merchandising operations Integrated learning programmes for a learnership 2 125
The integrated learning material sets are presented as learning programmes:

Please contact GTM for the layout that is currently in development progress

Qualification: 62709: NC: Service Station Operations

Specialisation: Forecourt Attendant

Option 1: Single unit standards material set for a Learnership

62709 National Certificate: Service Station Operations Specialisation: Forecourt Attendant Note: Single unit standards for a Learnership 2 120
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 12463 Understand and deal with HIV/AIDS 2 3
Core 12483 Perform basic first aid 2 4
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Core 114900 Sell products to customers in a Wholesale and Retail outlet 3 12
Core 114912 Maintain a safe and secure wholesale and retail environment 2 10
Core 252250 Apply fire fighting techniques 1 3
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 12444 Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Compulsory Elective 114896 Receive stock 3 12
Compulsory Elective 114889 Record transactions 2 8
Compulsory Elective 256599 Perform vehicle maintenance functions on the forecourt 2 10
Select an additional minimum of 12 credits from the list below for a full Qualification/Learnership
Elective 114892 Dispatch stock 3 10
Elective 114894 Process payment at a Point of Sales (POS) 2 10
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 114906 Mark merchandise and maintain displays 2 10
Elective 117897 Maintain stock balances in a distribution centre 3 8
Elective 243193 Practice good health and grooming habits 1 4

Qualification: 62709: NC: Service Station Operations

Option 2: Integrated programmes material set for a Learnership

62709 National Certificate: Service Station Operations Specialisation: Forecourt Attendant Integrated learning programmes for a learnership 2 120
The integrated learning material sets are presented as learning programmes:

Please contact GTM for the layout that is currently in development progress

Qualification: 62709: NC: Service Station Operations

Specialisation: Cashier

Option 3: Single unit standards material set for a Learnership

62709 National Certificate: Service Station Operations Specialisation: Cashier Note: Single unit standards for a Learnership 2 134
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 12463 Understand and deal with HIV/AIDS 2 3
Core 12483 Perform basic first aid 2 4
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Core 114900 Sell products to customers in a Wholesale and Retail outlet 3 12
Core 114912 Maintain a safe and secure wholesale and retail environment 2 10
Core 252250 Apply fire fighting techniques 1 3
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 12444 Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Compulsory Elective 114892 Dispatch stock 3 10
Compulsory Elective 114894 Process payment at a Point of Sales (POS) 2 10
Compulsory Elective 114896 Receive stock 3 12
Compulsory Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Compulsory Elective 114906 Mark merchandise and maintain displays 2 10
Compulsory Elective 117897 Maintain stock balances in a distribution centre 3 8
No additional electives are required for a full Qualification/Learnership

Qualification: 62709: NC: Service Station Operations

Option 4: Integrated programmes material set for a Learnership

62709 National Certificate: Service Station Operations Specialisation: Cashier Integrated learning programmes for a learnership 2 134
The integrated learning material sets are presented as learning programmes:

Please contact GTM for the layout that is currently in development progress

Qualification: 62709: NC: Service Station Operations

Specialisation: Merchandiser

Option 5: Single unit standards material set for a Learnership

62709 National Certificate: Service Station Operations Specialisation: Cashier Note: Single unit standards for a Learnership 2 134
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 12463 Understand and deal with HIV/AIDS 2 3
Core 12483 Perform basic first aid 2 4
Core 114895 Define the core concepts of the wholesale and retail environment 2 10
Core 114900 Sell products to customers in a Wholesale and Retail outlet 3 12
Core 114912 Maintain a safe and secure wholesale and retail environment 2 10
Core 252250 Apply fire fighting techniques 1 3
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 12444 Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Compulsory Elective 114892 Dispatch stock 3 10
Compulsory Elective 114896 Receive stock 3 12
Compulsory Elective 114906 Mark merchandise and maintain displays 2 10
Compulsory Elective 117897 Maintain stock balances in a distribution centre 3 8
Select an additional minimum of 2 credits from the list below for a full Qualification/Learnership
Elective 114889 Record transactions 2 8
Elective 114894 Process payment at a Point of Sales (POS) 2 10
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 243193 Practice good health and grooming habits 1 4
Elective 256599 Perform vehicle maintenance functions on the forecourt 2 10

Qualification: 62709: NC: Service Station Operations

Option 6: Integrated programmes material set for a Learnership

62709 National Certificate: Service Station Operations Specialisation: Merchandiser Integrated learning programmes for a learnership 2 120
The integrated learning material sets are presented as learning programmes:

Please contact GTM for the layout that is currently in development progress

Qualification: 65750: NC: Hairdressing

Option 1: Single unit standards material set

65750 National Certificate: Hairdressing (SSETA) Learning Programme: 72009: Hairdressing Note: Single unit standards 2 130
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 114782 Demonstrate, monitor and manage deportment and the importance of image in the workplace 3 2
Core 262563 Prepare for and finish off salon services 3 4
Core 262565 Identify disorders of the skin and hair 3 8
Core 262625 Provide reception and administrative services 3 12
Core 262626 Market retail products and services in the salon environment 3 6
Core 262627 Explain employment in a specific occupation 3 6
Core 262628 Pincurl and Fingerwave hair 2 10
Core 262629 Perform hair styling techniques 2 10
Core 262644 Shampoo, condition and treat scalp and hair 2 10
Core 262664 Maintain sanitation in a salon environment 3 9
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Select an additional minimum of 17 credits from the list below
Elective 15091 Plan to manage one`s time 1 3
Elective 114902 Operate a computer in a Wholesale/Retail outlet 2 6
Elective 114912 Maintain a safe and secure wholesale and retail environment 2 10
Elective 116945 Use electronic mail to send and receive messages 2 2
Elective 244574 Apply knowledge of HIV/AIDS to a specific business sector and a workplace 3 4
Elective 262522 Perform hair braiding and dreadlock techniques 3 8
Elective 262560 Perform advanced massage in a hairdressing environment 2 5
Elective 262561 Remove hair colouring and apply after care to hair 2 3
Elective 262562 Neutralise perms and apply after care to hair 2 6
Elective 262605 Perform a hair relaxing service 3 12
Elective 262624 Perform an elementary hair cutting service 2 3

Qualification: 71490: NC: Contact Centre Support

Option 1: Integrated programmes material set

71490 National Certificate: Contact Centre Support (SSETA) Learning Programme: 73269: Contact Centre Support Integrated learning programmes 2 128
The integrated learning material sets are presented as learning programmes:
Type ID Unit Standard Title NQF Credits
Learning Programme 1: Orientation to Contact Centres  
Core 13872 Instil in myself a personal Contact Centre culture 4 4
Core 10354 Contribute to a diverse working environment in a Contact Centre 2 8
Learning Programme 2: Occupational Learning  
Fundamental 8967 Use language and communication in occupational learning programmes 2 5
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Core 13874 Work as a member of a Contact Centre Team 4 5
Learning Programme 3: Numeracy  
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Learning Programme 4: Service Excellence  
Core 10348 Identify and respond to customer needs in a Contact Centre 2 12
Core 13873 Handle a range of customer complaints in Contact Centres 4 4
Learning Programme 5: Problem Solving Skills  
Core 13886 Gather and provide relevant information to contribute to contact centre problem solving 3 5
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Learning Programme 6: Business Writing Skills  
Fundamental 119463 Access and use information from texts 2 5
Fundamental 119456 Write/present for a defined context 2 5
Learning Programme 7: Inbound Contact Centre Skills  
Core 13885 Provide information to customers in a Contact Centre 2 12
Core 10350 Collect and record information queries and requests from customers 2 8
Core 10349 Input data received onto appropriate computer packages within a Contact Centre 2 12
Core 10353 Meet performance standards within a Contact Centre 2 6
Elective 10358 Apply in-bound Contact Centre Operations within a commercial environment 2 8
Learning Programme 8: Outbound Contact Centre Skills  
Elective 13883 Apply out-bound Contact Centre Operations within a commercial environment 3 8
Note: An alternative to Learning Programme 8 would be the other Elective Unit Standard, specific to Emergency Contact Centres:
Elective 13884 Apply in-bound and out-bound Contact Centre operations within an emergency context 3 16
Note: The above learning programmes are available for sale as individual learning programmes

Additional and Separate Integrated Learning Programmes

General LP: Contact Centre Agent
Core 13872 Instil in myself a personal Contact Centre culture 4 4
Core 10348 Identify and respond to customer needs in a Contact Centre 2 12
Core 10350 Collect and record information queries and requests from customers 2 8

Qualification: 74269: NC: Occupational Health, Safety and Environment

Option 1: Single unit standards material set: General

74269 National Certificate: Occupational Health, Safety and Environment (HW SETA) Learning Programme: 64149: General Note: Single unit standards 2 120
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 13961 Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment 2 4
Core 116937 Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets 2 4
Core 116945 Use electronic mail to send and receive messages 2 2
Core 117924 Use a Graphical User Interface (GUI)-based word processor to format documents 2 5
Core 119554 Apply environmental management tools to assess impacts 2 5
Core 120496 Provide risk-based primary emergency care/first aid in the workplace 2 5
Core 259597 Explain emergency preparedness and response procedures 2 3
Core 259602 Describe sources of and control measures for noise in a work place 1 2
Core 259604 Verify compliance to safety, health and environmental requirements in the workplace 2 4
Core 259609 Demonstrate an understanding of Occupational Hygiene 2 9
Core 259617 Conduct an investigation into workplace safety, health and environmental incidents 2 3
Core 259618 Examine refuge bays/places of safety 2 2
Core 259619 Conduct workplace Occupational Health and Safety (OHS) inspections 2 3
Core 259620 Manoeuvre materials safely by hand in a workplace 2 2
Core 259621 Manage the prevention of fatigue in the workplace 2 3
Core 259624 Control workplace hazards and risks 2 4
Core 259639 Explain basic health and safety principles in and around the workplace 2 4
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Select an additional minimum of 20 credits from the list below
Elective 9964 Apply health and safety to a work area 2 3
Elective 13915 Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 3 4
Elective 14656 Demonstrate an understanding of sexuality and sexually transmitted infections including HIV/AIDS 1 5
Elective 119567 Perform basic life support and first aid procedures 1 5
Elective 120330 Conduct a continuous risk assessment in a workplace 3 4
Elective 120337 Demonstrate knowledge pertaining to the preparation, conducting, recording and follow-up actions of a planned task observation in a working place 3 2
Elective 119567 Perform basic life support and first aid procedures 1 5
Elective 252250 Apply fire fighting techniques 1 3
Elective 259599 Participate in the establishment, implementation and monitoring of a health and safety agreement 2  
Elective 259601 Participate in the implementation and evaluation of a safety and health management programme in the workplace 2 2
Elective 259610 Demonstrate basic understanding of the procedure for submission of compensation claims for injuries and occupational diseases 2 2
Elective 259622 Describe the functions of the workplace health and safety representative 2 3

Qualification: 74269: NC: Occupational Health, Safety and Environment

Option 2: Single unit standards material set: Safety

74269 National Certificate: Occupational Health, Safety and Environment (HW SETA) Learning Programme: 74290: Safety Note: Single unit standards 2 120
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 13961 Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment 2 4
Core 116937 Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets 2 4
Core 116945 Use electronic mail to send and receive messages 2 2
Core 117924 Use a Graphical User Interface (GUI)-based word processor to format documents 2 5
Core 119554 Apply environmental management tools to assess impacts 2 5
Core 120496 Provide risk-based primary emergency care/first aid in the workplace 2 5
Core 259597 Explain emergency preparedness and response procedures 2 3
Core 259602 Describe sources of and control measures for noise in a work place 1 2
Core 259604 Verify compliance to safety, health and environmental requirements in the workplace 2 4
Core 259609 Demonstrate an understanding of Occupational Hygiene 2 9
Core 259617 Conduct an investigation into workplace safety, health and environmental incidents 2 3
Core 259618 Examine refuge bays/places of safety 2 2
Core 259619 Conduct workplace Occupational Health and Safety (OHS) inspections 2 3
Core 259620 Manoeuvre materials safely by hand in a workplace 2 2
Core 259621 Manage the prevention of fatigue in the workplace 2 3
Core 259624 Control workplace hazards and risks 2 4
Core 259639 Explain basic health and safety principles in and around the workplace 2 4
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Select an additional minimum of 20 credits from the list below
Elective 9964 Apply health and safety to a work area 2 3
Elective 120330 Conduct a continuous risk assessment in a workplace 3 4
Elective 120337 Demonstrate knowledge pertaining to the preparation, conducting, recording and follow-up actions of a planned task observation in a working place 3 2
Elective 252250 Apply fire fighting techniques 1 3
Elective 259599 Participate in the establishment, implementation and monitoring of a health and safety agreement 2 2
Elective 259601 Participate in the implementation and evaluation of a safety and health management programme in the workplace 2 2
Elective 259610 Demonstrate basic understanding of the procedure for submission of compensation claims for injuries and occupational diseases 2 2
Elective 259622 Describe the functions of the workplace health and safety representative 2 3

Qualification: 74269: NC: Occupational Health, Safety and Environment

Option 3: Single unit standards material set: Mining and Minerals

74269 National Certificate: Occupational Health, Safety and Environment (MQA) Learning Programme: 74292: Mining and Minerals Note: Single unit standards 2 120
The individual unit standard learning material sets have been developed for the following:
Type ID Unit Standard Title NQF Credits
Core 13961 Demonstrate Knowledge and Use of Hand Operated Fire Fighting Equipment 2 4
Core 116937 Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets 2 4
Core 116945 Use electronic mail to send and receive messages 2 2
Core 117924 Use a Graphical User Interface (GUI)-based word processor to format documents 2 5
Core 119554 Apply environmental management tools to assess impacts 2 5
Core 120496 Provide risk-based primary emergency care/first aid in the workplace 2 5
Core 259597 Explain emergency preparedness and response procedures 2 3
Core 259602 Describe sources of and control measures for noise in a work place 1 2
Core 259604 Verify compliance to safety, health and environmental requirements in the workplace 2 4
Core 259609 Demonstrate an understanding of Occupational Hygiene 2 9
Core 259617 Conduct an investigation into workplace safety, health and environmental incidents 2 3
Core 259618 Examine refuge bays/places of safety 2 2
Core 259619 Conduct workplace Occupational Health and Safety (OHS) inspections 2 3
Core 259620 Manoeuvre materials safely by hand in a workplace 2 2
Core 259621 Manage the prevention of fatigue in the workplace 2 3
Core 259624 Control workplace hazards and risks 2 4
Core 259639 Explain basic health and safety principles in and around the workplace 2 4
Fundamental 7469 Use mathematics to investigate and monitor the financial aspects of personal and community life 2 2
Fundamental 7480 Demonstrate understanding of rational and irrational numbers and number systems 2 3
Fundamental 9007 Work with a range of patterns and functions and solve problems 2 5
Fundamental 9008 Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 2 3
Fundamental 9009 Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 2 3
Fundamental 119454 Maintain and adapt oral/signed communication 2 5
Fundamental 119456 Write/present for a defined context 2 5
Fundamental 119460 Use language and communication in occupational learning programmes 2 5
Fundamental 119463 Access and use information from texts 2 5
Select an additional minimum of 20 credits from the list below
Elective 9964 Apply health and safety to a work area 2 3
Elective 120330 Conduct a continuous risk assessment in a workplace 3 4
Elective 120337 Demonstrate knowledge pertaining to the preparation, conducting, recording and follow-up actions of a planned task observation in a working place 3 2
Elective 252250 Apply fire fighting techniques 1 3
Elective 259599 Participate in the establishment, implementation and monitoring of a health and safety agreement 2 2
Elective 259601 Participate in the implementation and evaluation of a safety and health management programme in the workplace 2 2
Elective 259622 Describe the functions of the workplace health and safety representative 2 3
Elective 376480 Provide first aid as an advanced first responder 3 8

Qualification: 80786: NC: Home-Care Practices

Additional and Separate Integrated Learning Programmes

General LP: Elderly Care Giver
Elective 117029 Provide care to a frail person 1 12
Elective 119567 Perform basic life support and first aid procedures 1 5
General LP: Child Care (Au Pair)
Elective 244263 Prepare an environment for babies, toddlers and young children 1 3
Elective 244255 Care for babies, toddlers and young children 2 10
Elective 119567 Perform basic life support and first aid procedures 1 5

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